ELEX II is a single-player open-world action RPG that is a sequel to ELEX from Piranha Bytes and THQ Nordic. It has released recently in March 2022 and has received quite a good response from players and critics for the PC version. But some ELEX 2 players are experiencing no audio issue out of the blue. Where the game audio is muted, or sound is cutting out randomly. If you are having the same exact problem or if the game’s sound seems to be crackling, this troubleshooting guide should help.
When ELEX 2 was released recently, it came with a lot of minor issues. While developers are still trying to patch the game, some minor issues regarding graphics, controls, or audio pop up from time to time. One of such issues is the sometimes random loss of audio in the middle of the game. This is strange as the audio goes on mute without any warning or error message.
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This guide is made assuming that the sound issue is from ELEX 2 game only. If you are facing sound issues from your PC (i.e, all the apps sound not working), then we recommend you follow the basic troubleshooting steps.
- Configure default sound device
- Reinstall audio drivers
- Check audio output devices
- Check Windows audio settings
Or you may follow our comprehensive guide on fixing sound issues on Windows PC.
Restart Devices
Since Cyberpunk is prone to errors, restarting the game will help to reload all the game files and fix the issue. Sometimes restarting your PC may also help with the process.
Check the basics
Sometimes it happens that the headphone we are suing has gone malfunctioning due to overstretching the audio cable. It is also possible that you mistakenly have pressed the mute button, and now the game is on mute. Please check the Windows Sound Settings, choose the correct output device (if you have more than one), or use the Troubleshoot button to let the system find a solution for you.
Check the Volume Mixer Menu
The sound mixer on your PC shows all the sources and applications from which the sound is currently coming. Sometimes we mistakenly mute the sound coming from the game. With the volume mixer panel, you can fix the volume for the particular game or app.
Right-click on the sound icon present at the bottom right of your taskbar and click on the Open Volume Mixer option.
Find ELEX 2 check the volume level settings. If it is mute, kindly unmute it.
Tweak audio device properties
All speakers come with their own frequency band range, and if they are configured to run on low frequency, then some of the game sounds may not play. You can easily fix this problem by re-adjusting the frequency. Here’s how:
Open Sound Setting and navigate to Sound Control Panel.
Highlight the Default Device and double-click on it.
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Click on the Advanced tab.
Select 24 bit, 44100 Hz (Studio Quality).
Save the settings and see if it helps.
Update Sound Drivers
If none of the above methods gave out fruitful results to fix the game audio, try updating the device’s sound driver. It might be the case of an older sound driver causing all the issues. So to update it, follow the below steps:
Click on the Start menu and search for Device Manager.
Then right-click on the Audio, Input, and output option.
Click Update Driver from the option.
Select Search automatically for the updated driver software. Windows will automatically search for the best drivers for you. Wait for the process to finish. Once it does, the random sounds issue from the ELEX 2 game should have been fixed.
Conclusion
The most common reason behind audio issues with the game is due to poor sound drivers. We recommend you check or update your audio drivers from time to time. The above troubleshooting methods will help you to fix ELEX 2 with no audio or sound cutting out issues. But if these do not help, we recommend you to re-install the game and see if it helps.
