Gaming phones may be a niche category in the smartphone market, but the only device that stands out here is the Asus Rog device. Asus ROG Phone 5 and 5s are two prevalent smartphones in the gaming category, providing top-of-the-line specifications that can satisfy any mobile gamer’s needs. However, these are not perfect devices by any means.
There are some issues with these smartphones, and one of the most reported ones is the issue with the WiFi. For some reason, many Asus ROG Phone 5 and 5s owners have trouble using their WiFi and Hotspot with it. If you are one of those users having issues with WiFi and Hotspot, this article will help you. Here, we have listed some standard solutions you can try to resolve this issue. So without any further ado, let’s get into it.
How to fix the Asus ROG Phone 5 and 5S WiFi and Hotspot Not Working?
Try all the solutions mentioned here, one after the other, until you find the one that works for you.
Reboot your Asus ROG Phone 5 and 5S:
The first simple fix that you can try is a restart. Most software issues can be fixed with a single restart of most electronic devices. And the Pixel is no exception. You can try the restart option even with the Asus ROG Phone 5 and 5S WiFi and hotspot not working. Hold the Power button for a few seconds until you see the restart button on your screen. Tap on the restart and wait till the process completes.
Now try using the Asus ROG Phone 5 and 5S again. If it does not work correctly, try the next solution.
Reset the router:
Resetting the router can fix most issues with your network. When there is any inconsistency with a network, you will face problems with it. But a simple reset will resolve all of it. So with your Asus smartphone, the problem with WiFi connectivity could be related to your WiFi which can be fixed with a simple restart.
To reset your router, follow the steps mentioned below.
- Disconnect the router from the power source.
- Keep it like that for a couple of minutes.
- Plug the cable back into the power socket and wait until everything loads up again.
- Then connect to the WiFi again on your Pixel device.
- Move on to the next solution if the problem persists.
Update the Asus smartphone:
If you are using an outdated build of Android on your Asus ROG device, there is a possibility that it could be buggy. So you need to check for any new updates for your smartphone, and if you see an update, install it on your phone.
- Open your phone’s Settings app.
- Scroll to the bottom and find the option System Updates. Once you see it, tap on it.
- Now tap on Check for Updates.
- If there is any update pending, you will see it here. Follow the on-screen instructions to install the pending update.
- Once you have installed the latest OS version on your Asus ROG device, try using the WiFi and hotspot again.
Try the next solution if it still does not work correctly.
Forget WiFi:
Sometimes when you are connected to one particular WiFi network, it can have some problems. WiFi connections need a reset every once in a while as they can develop some inconsistencies. So with your WiFi issue with the Asus ROG device, you should try forgetting your WiFi network and reconnecting to it.
- Open your phone’s Settings app.
- Navigate to Network & Internet > Wi-Fi.
- Tap on the WiFi icon.
- Your saved networks will show up here. Tap and hold the network you want to remove.
- Tap on Forget Network.
Now to reconnect to the WiFi network,
- Open your phone’s Settings app.
- Navigate to Network & Internet > Wi-Fi.
- Tap on the WiFi icon.
- Tap on Add network.
- Once you see the network of your choice, tap on it and fill in the necessary security details. Your device should connect to the WiFi network again.
If even this does not solve your problem, try the next solution.
Reset Network Settings on your Asus ROG 5 and 5S:
Resetting the Network Settings will possibly resolve all the network-related issues on your mobile phone. To do the same, follow the steps mentioned below:
- Open your phone’s Settings app.
- Navigate to System > Reset Options.
- Tap on Reset WiFi, mobile & Bluetooth.
- Scroll through the options and tap on Reset Settings.
- Now restart your phone.
- Open your phone’s Settings app again.
- Navigate to Network & Internet > Wi-Fi.
- Tap on the WiFi icon.
- Tap on Add network.
- Once you see the network of your choice, tap on it and fill in the necessary security details. Your device should connect to the WiFi network again.
Factory reset your Asus ROG device:
Factory reset is an option you should consider as a software inconsistency could also cause WiFi and hotspot problems. And performing the factory reset will clear every bit of data on your phone. So you need to create a backup of everything necessary to you and complete the factory reset.
To perform the factory reset, open up Settings on your phone and go to System. Here, select “Reset Options.” Now select the option “Erase all data.” You will have to enter your password here. Enter the password and confirm the hard reset process.
The Hard reset will take a while; once it is complete, your smartphone will restart. It will have none of your previous data, and you will have to set up everything on your phone like you did when you first bought the device.
You should try the final solution if the WiFi and hotspot issue is not resolved even after the hard factory reset.
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Contact support:
If none of the solutions mentioned above worked for you, there is a possibility that the problem is with the hardware on your device. It is not out of the ordinary to receive a faulty device, but this is not something you can fix on your own. You need to visit the nearest Asus service center and inform them about your issue. They should be able to help you out with your problem. If the device is under warranty, you won’t have to pay a penny for the repair.
So this is how one can fix the Asus ROG Phone 5 and 5S WiFi and hotspot not working issue. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.